IT FAQs
AIMS Data Center (www.aims.com.my). We are using a high-end dedicated server. The data center is also hosting other mission critical applications like...
Wed, 15 Jul, 2015 at 3:19 PM
Oracle MySQL and PHP.
Fri, 6 Mar, 2015 at 6:49 PM
Backup and recovery inclusive in the subscription fee. Backup is done daily at 12 midnight. Restoration of data also inclusive. Restoration will be do...
Wed, 15 Jul, 2015 at 3:19 PM
We will provide all the information based on our database format. If support needed, then will charge support man day as per quote.
Wed, 15 Jul, 2015 at 3:22 PM
30MB for upload and download. Can serve hundreds of concurrent user access.
Fri, 6 Mar, 2015 at 6:49 PM
Uptime guarantee 99%. Scheduled maintenance if any will be announced at least 2 days before. And normally is done at night or during weekends. Penalty...
Wed, 15 Jul, 2015 at 3:20 PM
Any changes on database will requires approval from the user side before we make any changes.
Fri, 6 Mar, 2015 at 6:50 PM
All databases for different institutions are separate and no direct database access is allowed from outside. Only designated staff of Barracuda will h...
Wed, 15 Jul, 2015 at 3:20 PM
Yes, you may get your database backup prior to request.
Fri, 6 Mar, 2015 at 6:50 PM