Duplication of student ID will happen upon user update the student ID manually and activating other student. For instance (refer scenario below),
- Student A is activated in wrong intake, for example 1508
- User manually changed the student ID using the correct intake which is 1509
-
User perform activation to other students for 1509 intake
- System will create a duplicate student ID
As a matter of fact, there is no duplicate checking if student ID is manually added/updated. Checking is only applicable if student ID is generated from the system.
To solve this issue, please perform steps below:
1. Change the student status to New in Admission > Student Search > Student Profile > Update Student Status (action link)
2. Update student intake in Admission > Student Search > Student Profile > Update Record (action link)
3. Activate student in Admission > Student Search > Student Profile > Activate Student (action link)